Yes. Each aroā piece can be personalised with your choice of initials or name. Personalisation is finished by hand with precision foiling in gold, silver, or rose gold.
All orders are processed within 1–3 business days. Once shipped, you’ll receive tracking details via email. Delivery times vary depending on location
Because personalised items are made specifically for you, we’re unable to accept returns or exchanges unless the item arrives faulty.
Yes. Non-personalised items can be returned for a refund within 7 days of delivery. Items must be unused and in their original packaging. Return shipping costs are covered by the customer.
All Aroā pieces are made from premium vegan Saffiano leather — durable, water-resistant, and designed to hold its shape beautifully over time.
Yes. Every order arrives in our signature aroā gift box, designed to feel considered and ready to gift.
Yes, we ship worldwide with both standard and express delivery options available at checkout.